Remote Not Working?

We have the answer!

HANDHELD GARAGE REMOTE ISSUES

Garage door remote controls are essential and used in most households. They are also key to easy access to your home. Garage door remotes don’t usually break, but when they do, our team of experts can fix or replace your remote at little expense.

Although rare, it’s frustrating and inconvenient when your remote control doesn’t work. Call our professional team to diagnose and repair your issue. You can also try these troubleshooting tips to resolve your issue.

When the wall mounted button works, but the remote does not, you may need to reprogram the remote or replace the battery. If you need to reprogram your remote, check your user manual for instructions first. The manufacturer’s website will also have directions and more information if you lost your manual. We also suggest calling the trained professionals at Southwest Garage Doors to handle any program related issues.

Most garage door openers are simple to program. Look for a button that activates a light above your garage door. However, some garage door remote issues are challenging to diagnose on your own. Sometimes, garage doors will open without the button being pressed at all and creates a safety issue if you’re not at home. The frequency that garage door remotes activate on are also the same as the United States government emergency system. Therefore, if the frequency is activated within the vicinity of your house, your garage door will also open independently. However, this does not constitute an issue with your remote.

There are a few options available to help get your garage door working. Some openers have iPhone apps that allow you to open and close the door remotely and comes in handy in case your opener isn’t working or lost.

Although it may seem obvious, many people forget that a simple battery change can be an easy fix for a garage remote. However, not all garage remote batteries are easy to fix. Call our team at Southwest Garage Doors for assistance.

If you have lost or broken your garage door remote, we can find a replacement option for you. Contact our consultants at Southwest Garage Door to find alternative solutions and timely replacement of your handheld garage remote.

Handheld Remote/Bad Battery

  • The answer is yes, there is a small dime-sized battery in that remote you use to open and close your garage door every day.
  • When the battery starts to die, you might start having some signal response Issues. A battery from a local store like Walgreens will do the trick.
  • The two most common batteries sizes for a garage door remote are a CR-2025 or a CR-2032.
  • To change the battery, all you have to do is spread the casing apart to gain access to the battery.
  • Extra remotes are also available, and they can be purchased in the appointment portal below. You will need the brand name to complete your order.

LED Light Bulb Interference

  • Yes, this is a thing.
  • Electronic garage door openers from Liftmaster, Chamberlin, and Sears that have a purple learn button use a 315 mhz frequency. These units were manufactured in 2003-2011 which means you probably have one.
  • Unfortunately LED light bulbs run an interference with this specific frequency. This will cause your garage door remote to start experiencing signal issues. Luckily this is a simple fix, switch back to a CFL or standard incandescent bulb.
  • If you have to have LED’s a new electronic garage door opener is in your future. All openers from 2012- current use’s a 310/315/390 mhz frequency which means no interference issues

Handheld Remote/Signal Issues

  • Step one is always to replace the old battery in your remote first! Step 2 is to consider if you used LED light that may have caused a signal issue.
  • You may have been able to activate the door after clicking the remote dozens of times.
  • The issue could be a large computer chip (Logic Board) on the back of the electronic garage door opener experiencing a faulty circuit.

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